Shipping information

After completing the order, you will receive an order confirmation to your e-mail. Then your package is packed and sent with Postnord, normally within 1-3 days. Delivery time varies depending on where you live, from 2 days within Sweden.

It is also possible to pick up your goods in Örnsköldsvik. In that case, contact us via emelie@diniedesign.se when you place your order.

If you wish to return one or more items, please contact us first via emelie@diniedesign.se. The customer is responsible for return shipping. You can read details about this in our terms of purchase.

Return and refund

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered.

You must announce that you regret it. The message must be sent to us via emelie@diniedesign.se. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and at the latest within the statutory 14 days after the notice of withdrawal.

You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.

Refunds will be made as soon as the goods are received